A Different Differentiation

Strategic differentiation is achieved by providing a unique or different value offering to customers as compared to competitors. A strategy of differentiation is based on developing a deep understanding of customers’ needs and then meeting those...

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Ready, Fire, Aim

4 Character-Based Stumbling Blocks to Good Decision-Making As leaders we are often called upon for decisions or to effectively guide a decision process. We face choices every day, some large, some small, some urgent, some mundane. A large part of...

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Strategy Should Say No

An effective strategy sets the direction for the business but it also should be specific enough to say no – no to pursuing certain customers, no to entering certain markets, no to certain programs or investments, no to hiring a certain...

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I Am the Problem

When working with married couples who are struggling or just want to grow in their relationship, we often encourage them to adopt the mindset of “In this relationship I am the biggest problem.” This is not an attitude of self-condemnation. And it...

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