The two words, correction and criticism, may sound similar but they can often result in very different results. Correction provides the opportunity to build up while criticism often tears down. To begin the explanation of the difference between...
Read moreEmpty Praise Has Empty Value
Praise or affirmation is often confused with feedback, but they can be quite different. Praise or affirmation is generally a statement meant to pick someone up or make them feel appreciated. Praise is often something like “Atta boy/girl!” or...
Read moreLeaders Lean In to Negative Emotions
We all must face negative emotions from time to time. We might get into a discussion with someone who is angry about an organizational decision or we might find it necessary to mediate a heated disagreement between two team members. It’s also...
Read morePowerful Questions as the Feedback Process
Among the responsibilities of leadership are the development of the team and enabling the development of team members. Providing effective feedback is a crucial part of this growth and development within an organization. Feedback provides the...
Read more“Ask Powerful Questions” by Will Wise
While the title of this book makes it sound like a coaching book, it is more about a lifestyle or a process of building meaningful relationships. Ask Powerful Questions: Create Conversations That Matter is a book written by Will Wise along with...
Read more“The COACH Model” by Keith Webb
These days there are many books on coaching. Some of them are targeted for the professional life coach, some for the manager or leader who realizes the value of coaching to build relationships and develop team members, and others for the person...
Read moreThe Power in Powerful Questions
Today, the concept of coaching is familiar to most people and many people might describe coaching as a conversation built around questions. But there are questions and then there are powerful questions. If, in coaching, we hope to help others...
Read moreAsk Questions Instead of Giving Answers
Bosses give answers; leaders ask questions. Many people, when placed in a position of leadership, view it as either their privilege or their responsibility to provide answers. This might be in the form of directing those around them, or their...
Read moreEffective Leaders Know Their Team Members
Building relationships is a skill possessed by effective leaders and it should be utilized first and foremost with the leader’s own team members. Trust and respect are not easily given away by most people, but they are the very relationship...
Read more“The Coaching Habit” by Michael Bungay Stanier
The book, The Coaching Habit: Say Less, Ask More & Change the Way You Lead by Michael Bungay Stanier, is a toolbox for coaching individuals. The book is written for managers or leaders of organizations, but it has applicability to those in...
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