Leadership is defined as influence. Our ability to influence is dependent upon the quality of the relationships that we build with our constituency. The quality of these relationships is largely a result of our effective use of our emotional...
Read moreGoals and Objectives
Goals and objectives provide direction, inspiration, and a standard for measurement of performance for an organization. Goals define direction or destination while objectives set specific targets or milestones for performance measurement. In a...
Read moreEmployee Engagement
Employee engagement can be a natural outcome of effective leadership. The result of employee engagement is generally a positive company culture and high levels of customer satisfaction. How do we achieve strong employee engagement? Here are some...
Read moreThe Structure of Leadership
Effective leadership is built upon strong character, emotional intelligence, cognitive intelligence, and subject-matter expertise. In my workshops and talks on leadership I often use the analogy of the structure of a house where character is the...
Read moreMission and Vision
Mission describes what you are and vision describes what you want to be. Both of these should be clear and concise statements focused on clearly communicating to the organization’s various stakeholders. Organizations sometimes have long...
Read more“Focus” by Daniel Goleman
High-performers need three kinds of focus: inner, other, and outer – this is the big idea from “Focus: The Hidden Driver of Excellence” by Daniel Goleman. Inner focus is self-awareness – knowing and understanding yourself, seeing yourself...
Read moreValues and Principles
Values and principles set the boundaries for how an organizations operates and deals with its various stakeholders. In a previous article, we used the analogy of a funnel to describe the management system of an organization as it moved from broad...
Read moreLeadership and Humility
While effective leaders are often intelligent and high-functioning, humility is a key character trait of the best leaders. Humility draws in people while arrogance drives them away. No doubt we have all seen people in leadership positions who had...
Read moreThe Funnel: From Mission to Action
There are certain fundamental elements of a management system required to move a business or organization forward and keep it on track. These elements are the thoughts or documents required to align what we do each day with where we want to go as...
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