It’s lonely at the top is not just a cute saying, leaders often do feel isolated. It is difficult to find a safe and helpful place for deep conversations about the challenges that we face in leadership. One of the best tools for personal growth...
Read moreAn Effective Strategy Should Say ‘No’
An effective strategy sets the direction for a business but it also should be specific enough to say no—no to pursuing certain customers, no to entering certain markets, no to certain programs or investments, even no to hiring a certain person...
Read moreA Coaching Culture: What It Takes, Why It’s Important
Today’s workers often base their job satisfaction on three major factors: Purpose – they want to know how they contribute to society. Partnership – they want connections with the people around them and with the organization. Plan for development...
Read moreFeedback Is Best Served Warm
Effective leaders understand the benefit of liberally providing both positive and corrective feedback. Positive feedback demonstrates appreciation for the effort and value for the person. Corrective feedback, when done well, demonstrates...
Read more150 Great Coaching Questions
One of the best descriptors of a coaching relationship is the analogy of a stagecoach – a coach helps a person move from where they are to where they want to be. As a coach, we help the client make that movement through the combination of...
Read moreDitch the Annual Performance Review
This article appeared in IndustryWeek and related newsletters in early June 2021 and was in the top 10 of most-read articles for the month of May and into June. The article proposes a more meaningful way of coaching and guiding team members in...
Read moreA Case Study in the Value of Powerful Questions
This article, describing the impact of a leader who started the new habit of asking questions rather than giving answers, appeared in IndustryWeek magazine and a variety of related newsletters in May 2021.
Read more‘Tell Me How I’m Doing’: The Three Elements of Effective Feedback
Management often thinks that wage levels or benefits are the most important elements of creating satisfaction in employees. But instead, workers are saying, “Tell me how I’m doing” or “Help me grow and do a better job.” Of course, they want...
Read moreThere’s an Art to Presenting Negative Feedback
This article providing eight tips for making negative feedback positive appeared in IndustryWeek magazine and a variety of related newsletters in May of 2021.
Read moreA Leadership Lesson from the Psalms
Without question, King David and his son, Solomon, were the two greatest kings of the Israelites. In fact, they may set the gold standard for any ruler or for any leader. Yes, they both had some moral issues, which we can’t excuse, but their...
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