This article appeared in IndustryWeek and related newsletters in early June 2021 and was in the top 10 of most-read articles for the month of May and into June. The article proposes a more meaningful way of coaching and guiding team members in...
Read moreAre You Really Listening?
The most effective leaders are those who are the best listeners. The same is true for the most effective teachers, salespeople, parents, and, for that matter, people. They are experts at listening. They show up ready to do the deep listening...
Read moreThe Coach Approach – Intro
The Coach Approach© is a lifestyle or mindset of utilizing questions in conversations to build relationship and/or to help others to grow. It is an other-focused or “one another” approach to relating to the people around us. The Coach Approach...
Read moreLeaders Lean In to Negative Emotions
We all must face negative emotions from time to time. We might get into a discussion with someone who is angry about an organizational decision or we might find it necessary to mediate a heated disagreement between two team members. It’s also...
Read more“Ask Powerful Questions” by Will Wise
While the title of this book makes it sound like a coaching book, it is more about a lifestyle or a process of building meaningful relationships. Ask Powerful Questions: Create Conversations That Matter is a book written by Will Wise along with...
Read moreEffective Leaders Know Their Team Members
Building relationships is a skill possessed by effective leaders and it should be utilized first and foremost with the leader’s own team members. Trust and respect are not easily given away by most people, but they are the very relationship...
Read moreLeading by Listening – Part 2
Listening builds strong relationships. In the first part of this article, we focused on the importance of listening in team settings. Teams are more effective when the leader facilitates group discussions in which the entire team is working...
Read moreFear of Conflict
As a leader, it is often necessary to lean into conflict. This conflict might be based on some disagreement that someone has with us or it might be a conflict between two team members. There is great value in having divergent views and seeking...
Read moreThe Impact of Caring Carries this Team to the Super Bowl
“Show your team you care, and they’ll give you everything they have.” This is the philosophy of Sean McVay, the coach of the Los Angeles Rams football team, who is taking his team to Sunday’s Super Bowl game largely...
Read more“Radical Candor” by Kim Scott
No doubt you heard the advice as you grew up: “if you can’t say anything nice, don’t say any anything at all.” Many people still operate according to that rule even when in a position of leading or directing people. While this advice may...
Read more