One of the best descriptors of a coaching relationship is the analogy of a stagecoach – a coach helps a person move from where they are to where they want to be. As a coach, we help the client make that movement through the combination of...
Read moreDitch the Annual Performance Review
This article appeared in IndustryWeek and related newsletters in early June 2021 and was in the top 10 of most-read articles for the month of May and into June. The article proposes a more meaningful way of coaching and guiding team members in...
Read moreA Case Study in the Value of Powerful Questions
This article, describing the impact of a leader who started the new habit of asking questions rather than giving answers, appeared in IndustryWeek magazine and a variety of related newsletters in May 2021.
Read more‘Tell Me How I’m Doing’: The Three Elements of Effective Feedback
Management often thinks that wage levels or benefits are the most important elements of creating satisfaction in employees. But instead, workers are saying, “Tell me how I’m doing” or “Help me grow and do a better job.” Of course, they want...
Read moreThere’s an Art to Presenting Negative Feedback
This article providing eight tips for making negative feedback positive appeared in IndustryWeek magazine and a variety of related newsletters in May of 2021.
Read moreA Leadership Lesson from the Psalms
Without question, King David and his son, Solomon, were the two greatest kings of the Israelites. In fact, they may set the gold standard for any ruler or for any leader. Yes, they both had some moral issues, which we can’t excuse, but their...
Read moreA Case Study in the Value of Powerful Questions
“Good leaders ask good questions. The best leaders ask the best questions.” Effective leaders spend much of their time coaching the people around them. They see the value that asking questions provides as they empower people and help in their...
Read moreAre You Really Listening?
The most effective leaders are those who are the best listeners. The same is true for the most effective teachers, salespeople, parents, and, for that matter, people. They are experts at listening. They show up ready to do the deep listening...
Read moreFeedback for the Team
When we think of feedback, we generally think of those one-to-one conversations in which we, as a leader, seek to nudge the performance of those around us towards some desired or expected model or standard of performance. Feedback is also...
Read moreThe Coach Approach, Part 7 – Lessons from Mr. Rogers
Fred Rogers, the well-known “Mr. Rogers,” was a great example of The Coach Approach. The Coach Approach can be described as “Making a practice of frequently using within conversations those powerful coaching questions that are based on curiosity...
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